Wales Institute of Social & Economic Research, Data & Methods
Sefydliad Ymchwil Gymdeithasol ac Economaidd, Data a Dulliau Cymru

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Communications Officer

Institution: Cardiff University

Job Reference Number: 5641BR

Duration: This is a full time post available now, and is fixed term for 12 months to cover a period of maternity leave.

Supervisor: Ms Alice Taylor

Closing date: Monday, 20 February 2017

Salary: £26,052 - £30,175 per annum (Grade 5)


Cardiff University School of Social Sciences is seeking to recruit a Communications Officer to work within The Wales Institute for Social and Economic Research, Data & Methods (WISERD) centre which is located within the School. The successful candidate will support WISERD to communicate its research. You will develop new opportunities to raise the profile of WISERD's work with a wide range of audiences. You will lead on the implementation of the communications strategy, including liaising with the media, updating the website, managing WISERD's social media presence and producing regular publications and e-newsletters.

For informal enquiries contact Alice Taylor, or Telephone 029 20870983

Interviews will be held on Wednesday 8th March

Duties and Responsibilities

Key Duties:

  • Lead on the concept, development and implementation of WISERD’s Communications Strategy (for WISERD, WISERD Civil Society, WISERD Education and other funded WISERD programmes and projects) including external, internal, online and digital communications; public and media engagement.
  • Responsible for WISERD’s branding and visual identity. Oversee production and dissemination of WISERD publicity, communications and marketing materials, liaising with colleagues within the Institute and the branding company as required, ensuring that relevant communications and marketing materials, website pages and other communications outputs are made available in bi-lingual format as appropriate in accordance with the WISERD Welsh Language Policy.
  • Deputise for the WISERD Engagement Manager and work with the Engagement Manager in implementing the WISERD Engagement Strategy. Including developing WISERD’s engagement, impact, knowledge exchange and networking profile - deputising as and when necessary at meetings with key external stakeholders.
  • Develop and implement WISERD Communications Plans, in support of the WISERD’s Communications Strategy, for individual themes and projects. Liaising with (and advising) academic colleagues within the Institute to ensure that activities, outputs and findings from research projects and programmes are promoted, disseminated and publicised effectively.
  • Facilitate and support research staff in fulfilling project commitments and research outputs relating to media and communications through appropriate advice, guidance, and training, and the provision of support materials. To input into future objectives relating to communications, engagement and impact as part of WISERD’s Strategy.
  • Work with the Engagement Manager and Events Officer to facilitate and support research staff participation in public engagement activities through appropriate advice, guidance, and training, and the provision of support materials, presentations and events.
  • Lead on the development and dissemination of the Institute’s internal and external publications (e.g. tri-annual WISERD News magazine, monthly WISERD Newsletter and Staff News). Taking ownership of the direction and content, editing submissions, and liaising with the design company on production and printing of the magazine - requesting, collating and editing relevant information from colleagues and other sources.
  • Manage and coordinate WISERD’s media activity, including: acting as the first point of contact for all media enquiries, identifying news stories and media opportunities, drafting press releases on WISERD activity and outputs, forecasting upcoming media events and announcements, coordinating WISERD’s response to relevant local, national and international topical issues, and identifying and promoting newsworthy activity across the Institute, providing media coverage summaries and identifying different avenues for newsworthy items (i.e. trade, third sector, policy magazines, etc.) and collaborative opportunities. Formulating media strategies and campaigns around topical, current and relevant issues to link to WISERD research.
  • Manage and lead on the development and maintenance of the WISERD website, including: writing copy, commissioning and editing content from staff, reviewing existing content on an ongoing basis, and working closely with the WISERD Research Data Officer and other members of the hub team to develop the sites functionality. Oversee (and distribute) the uploading of content undertaken by other members of the hub team (including the Data Technician).
  • Manage and coordinate WISERD’s social media profile and activities for WISERD and other funded WISERD projects and programmes. To include oversight and updating of Twitter, Blogs, Facebook, YouTube, LinkedIn and Wikipedia. And to be responsible for the development and content of WISERD podcasts.
  • Identify and lead on key public engagement opportunities to raise the profile of WISERD research (i.e. sciSCREEN, PUBlic Uni, Hay Festival, Eisteddfod) and work with the WISERD Engagement Manager and constituent universities to identify collaborative opportunities.
  • Produce monthly reports on communications activity for the WISERD Executive team and advising senior staff and the Executive Team on communications activity. Record and report on communications objectives to the Executive Team and funders as requested.
  • Work with the Senior Administrator to oversee expenditure on communications activity, ensuring that this remains in line with agreed budgets.
  • Work closely with the Events Officer and other team members to advise on the effective promotion and marketing of all WISERD organised events. Assisting in the organisation, delivery and promotion of large events such as the annual conference and other high profile events (including media liaison, photography, social media campaign). Representing WISERD at relevant organised and external large events when necessary.
  • Assist in the coordination and identification of key and relevant stakeholders, and the development of targeted communications – working with the Engagement Manger on stakeholder mapping and database development.
  • Work as part of the WISERD Hub Team and ensure that colleagues in the WISERD hub team are kept informed of communications activities. In conjunction with other members of the administrative team, ensure that details of all WISERD communications activities are recorded appropriately.
  • Develop and maintain positive working relationships with academic staff and researchers, and partner schools, colleges and universities’ external relations teams, and the media relations teams of major funders and partners, liaising with them as required to develop press releases and promote WISERD activity.

Person Specification Essential Criteria

  • Degree/NVQ 6 or equivalent Professional membership/experience.
  • Substantial experience of working within a communications role in higher education, the public or third sector.
  • Experience of managing media relations and an effective online presence for an organisation.
  • Able to demonstrate professional knowledge within communications to give advice and guidance to colleagues.
  • Ability to write excellent copy for a wide range of stakeholders, for promotional and public relations purposes.
  • Ability to communicate conceptually detailed and complex information effectively and professionally to a wide range of people and organisations.
  • Ability to build effective working relationships with a wide range of colleagues and stakeholders.
  • Ability to use initiative and creativity; identifying and proposing practical solutions to communications challenges.
  • Highly developed ICT skills, including a working knowledge of websites, social media, e-newsletter platforms, Microsoft Word, PowerPoint, Excel, Publisher and Access.
  • Excellent administration and organisational skills, with the proven ability to generate and manage your own workload, prioritising tasks as appropriate, and working both independently and as part of a team.

Desirable Criteria

  • Fluency in Welsh, written and oral.
  • Postgraduate/Professional qualification.
  • Experience of working in higher education, the public or third sector.


The Person Specification is split into 2 sections: essential and desirable. Please demonstrate clearly how you meet all of the essential criteria. Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.

Please ensure that you communicate this fully by creating a supporting statement document, listing all of the criteria and commenting against each one as to how you meet them. This will need to be completed before you begin making your application on line as you will be required to upload it. When uploading the supporting statement the document title needs to read “supporting statement [and should also detail the post reference number ending in BR]” (relevant to the job you are applying for).

The desirable section contains a list of skills, qualifications and experience that it would be beneficial for the jobholder to have.

All short-listing decisions will be based initially on essential criteria, with desirable being used to further select or deselect candidates as appropriate.

We interview those candidates who are the closest match to the identified criteria.

If you would like to find out more or apply please click here and view Managerial, Administrative and Support Vacancies before searching for the job reference number.



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